Privacy Policy

Introduction

This Privacy Policy explains how Archie's Family Golf Centre ("we," "us," or "our") collects, uses, shares, and protects personal information about you when you visit or interact with https://www.archiescornwall.com/ (our "website") or use our services.

We are the sole owner of the information collected through our website and do not sell, share, or rent it to others except as described in this policy. We're committed to protecting your personal information and being transparent about how we process it. This policy describes the types of information we collect, how we use it, when we share it, and the rights you have regarding your information.

If you have any questions about this Privacy Policy or our data practices, contact us using the details in the Contact Us section below.

Information We Collect

Information you provide directly

This includes information you give us when you register on our site, book a bay, sign up for lessons or a league, subscribe to our newsletter, or contact us — such as your name, email address, phone number, postal address, payment information, and any other information you choose to share with us.

Information collected automatically

When you visit our website, we automatically collect certain technical and usage information, including:

• Location / geolocation
• Device and browser information
• Usage data / browsing activity
• Cookies and tracking identifiers

This helps us understand how our website is used and allows us to improve our services. Some of this information is collected through cookies and similar technologies — see Cookies and Tracking Technologies below.

Special category data

We do not intentionally collect special category data — such as information about health, biometric identifiers, racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit this type of information through our website or services.

Information received from third parties

We may receive information about you from third parties, such as analytics providers, advertising partners, or social media platforms, where you've permitted those services to share information with us.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services, including bookings, lessons, and league sign-ups
• Analyze usage and improve our website and services
• Market and advertise to you, where permitted
• Notify you about products, services, special offers, and our newsletter
• Send you important updates about your account or bookings
• Respond to surveys, when you choose to participate

Where required, we only use your information for marketing and advertising purposes with your consent, which you can withdraw at any time (see Choice & Opt-Out below).

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze usage, and support certain functionality. Some cookies are necessary for the website to function, while others are used for analytics, performance monitoring, or advertising.

You'll see a consent option when you first visit our site, where you can choose which categories of cookies to allow. If you decline non-essential cookies, you can still use our site, though some features may be limited.

Sharing Your Information

We share aggregated, anonymized demographic information with partners and advertisers. This data cannot be used to identify any individual person.

Where we work with a third party to provide a specific service you've signed up for (for example, a booking platform or league management tool), we share the name and contact information needed for that third party to provide the service. These partners are not permitted to use your information for any other purpose.

We may also share information with third parties where you've given us consent to do so.

Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website that collects your personal information before sharing it. This Privacy Policy applies only to information collected by our website.

Newsletter and Other Communications

If you subscribe to our newsletter, we'll ask for your name and email address. From time to time, you may also receive information about products, services, and special offers.

We may also request information through surveys. Participation is always voluntary, and any information you share is used to improve your experience with us.

We'll also send you service-related updates tied to your bookings or account — these aren't optional, since they contain important information you need.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes it was collected for, including legal, accounting, or reporting obligations. We consider the nature and sensitivity of the data, why it was collected, and applicable legal requirements when setting retention periods.

Where we process data based on your consent, we retain it until you withdraw consent or it's no longer needed for its original purpose. In practice, we retain your data for 2 years. When it's no longer needed, we securely delete or anonymize it.

Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. While we take reasonable steps to protect your information, no system or transmission over the internet can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use.

If your information changes (like your address) or you no longer want us to hold it, contact us and we'll help you update, correct, or remove it.

Choice and Opt-Out

If you no longer want to receive our newsletter or promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in any email, or by emailing us at hello@archiescornwall.com.

Whenever an outside party is involved in collecting your information through our site, we'll let you know so you can make an informed choice about whether to proceed.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. If we plan to use your personal information in a materially different way than stated when it was collected, we'll notify you by email and give you a choice about whether we can do so.

Contact Us

If you have questions about this Privacy Policy or our data practices, you can reach us at:

Archie's Family Golf Centre
‍1719 Vincent Massey Dr, Cornwall, ON K6H 5R6, Canada
Email: hello@archiescornwall.com
‍Phone: +1 (613) 932-8255